14 February 2014 - 9:30am to 14 February 2014 - 11:30am

Room J-2615, Pavillon Judith-Jasmin, UQAM - Montréal, QC

CONFERENCE-DEBATE - "Civic Engagement and Democracy in the Age of Internet: e-Governance Challenges in the Canadian Public Sector" by 2010 Trudeau scholar Amanda Clarke a doctoral student in information, communications and social sciences at the University of Oxford.

By engaging with citizens, the private sector and civil society organizations, governments can better inform, and be informed by, those outside their walls, processes which can support more effective and responsive government policies and services. Academics and practitioners have enthusiastically described the role that the Internet, and in particular, social media, can play in improving public sector engagement strategies. Yet, these strategies remain largely unchanged, despite the fact that governments and non-government actors alike now face a dramatically different information environment than was in place when these ‘traditional’ engagement strategies were devised. Focusing on the Canadian federal government, Amanda Clarke will explore the organizational barriers that undermine public servants’ attempts to better engage with the public via the web. Her findings underscore the limitations of the Internet as a tool of civic engagement, and suggest how the values and structures of public sector bureaucracies must adapt to better meet the realities of the digital age.

Amanda Clarke is a doctoral candidate at the Oxford Internet Institute, University of Oxford, a Trudeau Scholar and a lecturer at Carleton University’s School of Public Policy and Administration. Amanda’s research addresses the intersections of information technologies, public management and civic engagement, and can be found at www.aclarke.ca

The event is held by the Lab-CMO at UQAM. The event will take place in English.

Participation is free but registration is mandatory. RSVP at labcmo.uqam@gmail.com

Amanda Clarke

Amanda is an Assistant Professor in the School of Public Policy and Administration at Carleton University.

2010 Scholars